During busy periods (Oct-Jan) our postie man can be a bit busy. Although the vast majority of economy delivery orders arrive within the dates below a small number don't, please allow up to 8 working days for your parcel to arrive from your order date.
EU economy - 14th December
EU express - 18th December
Economy 3-5 working days
Orders up to €16
Orders €16.01 - €40
Orders €40.01 - €60
Orders €60 and over
DHL express + tracked 1-3 working days
Please be aware that it sometimes takes our postman Dezza a little longer to deliver your parcel, especially around busier postal times of the year, such as Christmas and Valentines.
FYI - Orders sent via Royal Mail or other couriers if stated.
Need help or have any questions? Get in contact with us via:
Our online chat (Monday - Friday, 9am-5.30pm UK time)
Brew up a tea and take a look at our ever growing team page and find out who does what at the Bluebird Nest. Our store teams are a friendly bunch too so come and say hi at any of our Bluebird stores.
Founder + Managing Director
Founder + Creative Director
Customer Service Manager
Senior Marketing Assistant
Senior Digital Assistant
Training + Experience Manager
Stock + Production Manager
Customer Fulfilment Manager
Retail Operations Manager
A job to suit you!
Could This Be You?
Are you tea mad and would love to join a company that gives you unlimited cups of tea, a tea allowance, unlimited discount on tea, festival opportunities, team days out, business wide incentives and a huge opportunity to grow in a business?
Then check out our jobs page to see if we've got a vacancy live for you, or if you feel you could add something really special to bluebird send your CV to email@example.com.
The Brighton Team
Bluebird's flagship Tea Mixology store opened in Brighton's iconic North Laine in Spring 2014. It is a space where people come to experience all of Bluebird's fantastic tea blends at their huge, colourful tea wall and sip on yummy iced teas whilst exploring Brighton.
The Brighton store team work incredibly hard making sure all of our customers are happy, fetching samples and guiding them through our wonderful world of tea. They get endless compliments on their incredible service, smiling service and their passion for everything Bluebird and tea!
Our first is our first store in the west and having a wonTEAful time, these guys are renowned for their excellent customer service and within a short space of time are already causing a bit of a storm!
Come and see for yourself what the fuss is all about and help yourself to a free sample. Free tea, what's not to love?
Our dedicated warehouse team, who get your tea packed and sealed with happiness, are the undisputed engine to our organisation. Led by Matt, our Warehouse Manager they work hard to make sure our customers receive their tea as quickly as possible and send out replenishments to our stores. Thanks to these guys we can spread happiness + tea all over the world!
You may not see these guys face to face, but they have the same passion for making your experience as good as it can be.