Delivery

UK Shipping Options

(including Northern Island & Isle of Man)

Delivery Option Timeframe Price
Standard Economy 2-3 working days £3.95 or FREE if you spend over £30*
First Class 1-2 working days £4.95
Tracked Next Day (order before 2pm) Next working day £6.95*

 

*Please note that orders placed before 2pm Monday-Friday will be delivered on the next working day, and all orders are dispatched on working days only. Orders placed after 2pm on Friday and at the weekend will be dispatched on the following Monday.

If you live within the M25 your package will be delivered by Hived, a zero emissions delivery service, on standard and 1st class orders. Please note this excludes tea tasting club.

Christmas Delivery Dates

  • For Advent Calendars, order before 2.30pm on Tuesday 28th November for standard delivery & order before 2.30pm on Wednesday 29th November for 1st Class delivery.
  • For Christmas, order before 2.30pm on Wednesday 20th December for standard delivery & order before 2.30pm on Thursday 21st December for 1st Class delivery.
Please note if your postcode is within the M25 and you select standard delivery this will be delivered by Hived, anything ordered before 2.30pm on Thursday 21st December they will try to attempt to deliver in time for Christmas.

Guernsey & Jersey Shipping Options

Our shipping time guides match the service levels given by our couriers. However, some locations are experiencing delays that are unfortunately out of our control, so some transit times may vary. We recommend allowing extra time for time sensitive deliveries and choosing tracked services to keep up to date with where it is.

 Delivery Option Timeframe Price
Standard Economy 2-3 working days £3.95 or FREE if you spend over £30*
First Class 1-2 working days £4.95
DHL Express Tracked 1-3 working day £17.50
*Free UK standard delivery on all UK orders, from 7th April 2023 00:01am GMT to 10th April 2023 11:59pm GMT. Orders will be shipped from Tuesday 11th April 2023

 EU Shipping Options

Due to the impact of customs changes since leaving the EU, we have updated our shipping options to only offer a tracked service, to provide you with the best service possible.

The below shipping times are the service levels provided by our couriers. However, some locations are experiencing customs delays that are unfortunately out of our control so some transit times may vary, but you can now track your parcel to keep up to date with where it is.

Delivery Option Timeframe Price
DHL Express Tracked 1-3 Days FREE for orders £54+ (approx €63)
DHL Express Tracked 1-3 Days £17.50 (€20.40)
Tea Tasting Club Subscription Service (Economy, Untracked) 5+ Working Days* £7.50 (approx €8.70)

Our shipping rates are based on £'s and will convert to your currency based on a daily exchange rate and are therefore subject to variation - we have added approximate rates below to help you understand the approximate cost.

Christmas Delivery Dates

  • For Christmas, order before 2.30pm on Monday 18th December. Please note that this is customs dependent and orders may take longer due to this.

If you have any questions or need help with your order, please contact our CommuniTEA Experience team by clicking our live chat bottom right. Other contact methods are here.

*Our monthly Tea Tasting Club is sent via an economy untracked service so we can keep the costs as low as possible for you. This will auto apply at checkout. Please note this service can take up to 12 working days. If any additional items are added to your basket, your order will be sent via our Economy Tracked Service as shown above, to allow us to provide you with the best service for your region. 

 


Delivery to the US & Rest of the World 

Due to the impact of customs changes since leaving the EU, we have updated our shipping options to only offer a tracked service, to provide you with the best service possible.

The below shipping times are the service levels provided by our couriers. However, some locations are experiencing customs delays that are unfortunately out of our control so some transit times may vary, but you can now track your parcel to keep up to date with where it is.

 Delivery Option Timeframe Price
DHL Express Tracked 1-5 Days £25 (approx $30-31)
Royal Mail Tracked 6-10 Working Days £14.50 (approx $18-19)
Tea Tasting Club Subscription Service (Economy, Untracked) 5+ Working Days £13.50 USA/ £14.50 ROW (approx $18-19)

 Our shipping rates are based on £'s and will convert to your currency based on a daily exchange rate and are therefore subject to variation - we have added approximate rates below to help you understand the approximate cost.

We ship all our orders from the UK so our shipping provider may charge a disbursement fee on top of our delivery charges within Canada.

Christmas Delivery Dates

  • For Christmas, order before 2.30pm on Monday 18th December. Please note that this is customs dependent and orders may take longer due to this.

We are really sorry but please be advised we are unable to ship to:

  • Ukraine - until further notice, due to current circumstance and closed airspace
  • Russia - due to sanctions
  • Taiwan - prohibit tea goods
  • Bahrain
  • Saudi Arabia
  • Venezuela

If you have any questions or need help with your order, please contact our CommuniTEA Experience team by clicking our live chat bottom right. Other contact methods are here.

*Our monthly Tea Tasting Club is sent via an economy untracked service so we can keep the costs as low as possible for you. This will auto apply at checkout. Please note this service can take up to 12 working days. If any additional items are added to your basket, your order will be sent via our Economy Tracked Service as shown above, to allow us to provide you with the best service for your region.

 


Still need help or have any questions? Get in contact with us via:

Live Chat: Our online chat (bottom right of the screen)

Email: info@ordersbirdandblendtea.com 

Phone: 01273 325 523

Monday - Friday 8.30am - 8pm, Saturday - Sunday closed.

 Please see our FAQ's for Christmas delivery information here.


 

Read our full delivery & return FAQ's here

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