During busy periods (Oct-Jan) our postie man can be a bit busy. Although the vast majority of economy delivery orders arrive within the dates below a small number don't, please allow up to 10 working days for your parcel to arrive from your order date.
US + Canana
Rest of the world
Economy 5-7 working days
Orders up to $12
Orders $12.01 - $30
Orders $30.01 - $45
Orders $45 and over
(US only) DHL express + tracked 1-3 working days
(ROW) DHL express + tracked 1-5 working days
Please be aware that it sometimes takes our postman Dezza a little longer to deliver your parcel, especially around busier postal times of the year, such as Christmas and Valentines.
FYI - Orders sent via Royal Mail or other couriers if stated.
Need help or have any questions? Get in contact with us via:
Our online chat (Monday - Friday, 9am-5.30pm UK time)
They can learn all about the art of tea blending and tea tasting at our popular workshops. Hosted in one of our stores across the UK. They will have access to unlimited hot or iced drinks (even tea cocktails) all evening!
Sign them up to the hottest club in town! They get exclusive access to new tea blends and will receive 3 new blends straight through their door every month! If that wasn't enough, they will receive a free Perfect Tea Spoon and Tea Infusion Sacs!
Sign them for a Matcha Subscription and at the start of each month, they can look forward to a new + exciting matcha flavour landing on their doorstep! It's a great way for them to try out matcha if they're matcha mad or if they've never tried it before!